The WCS CRM solution is the result of a reflection by the management team of WCS Europe who, since the creation of the company, wished to have a tool that would provide a 360 degree vision of its customers’ journey.
WCS Europe is an agile company able to adapt very quickly to the environment of each of its customers. Our team has many years of experience in business and marketing development, new technologies and new uses. We establish a real dialogue with your teams and we work alongside you on the various processes impacted by the digital transformation of your company. Your profession guides our approach in the logic of a true partnership built over time.
We master all facets of the solutions that make up our WCS CRM offering. We ensure their integration with your business applications, ERP and CRM. We also develop custom middleware and application modules. Our engineers hold numerous certifications and we constantly invest in training our technical team to maintain and develop their know-how and expertise.
We make every effort to keep our solutions up and running. Access to support is included in the price of the licenses and we maintain a close relationship with our customers. Our engineers and technicians speak your language and are available during business hours. If necessary, an on-call service can be set up. At any time, our product experts are available to advise, guide and assist you.
WCS Cloud Communications
WCS Europe also offers custom UCaaS and CCaaS solutions and integrations. Can’t find the answer to your needs?