Aircall’s telephony solution interfaces easily with many third-party applications commonly used for sales, customer service, HR, finance and internal collaboration. An open API also allows for custom integrations.

The integration with the applications deployed in the company makes it possible to implement automated voice workflows and to directly monitor call activity in the tools used by the various teams. This functionality allows Aircall to be a solution particularly well adapted to many use cases and fields of activity, including

• Training and e-learning
• Financial Services
• Health
• Retail and e-commerce
• Tourism and hotel industry
• Software and technology
• Recruitment firms
• Marketing and advertising