Privacy Policy
This Privacy Policy sets forth and informs you of the manner in which WCS Europe uses and protects the information you provide to WCS Europe when you use this site, which is accessible at wcs-cloudcommunications.com (hereinafter the “Site”).
Please note that this privacy policy may be modified or completed at any time by WCS Europe, in particular in order to comply with any legislative, regulatory, jurisprudential or technological evolution. These modifications are binding on the user as soon as they are put online. The user should therefore regularly consult this privacy policy in order to be aware of any changes.
Personal data
In general, it is possible for you to visit the WCS Cloud Communications Site without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to WCS Europe.
However, if you refuse, you may not be able to receive certain information or services you have requested. In this respect, WCS Europe may ask you in some cases to provide your name, first name, e-mail address, telephone number, company and function (hereinafter your “Personal Information”). By providing this information, you expressly agree to its processing by WCS Europe for the purposes indicated below.
The following information is communicated to you by WCS Europe in accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and with the French Data Protection Act of January 6, 1978 as amended.
Identity of the data controller
The person in charge of the treatment is the company WCS Europe, having its registered office at 2, rue Sainte-Victoire, 78000 Versailles – France.
Phone: +33 1 8381 2880
Purposes of the processing
WCS Europe may process your Personal Information:
- for the purpose of providing you with the information or services you have requested (in particular: sending you documentation, commercial offers, white papers, etc.) and/or
- for the purpose of collecting information that will allow us to improve our Site, our products and services (in particular through the use of cookies) and/or
- for the purpose of contacting you about various events related to WCS Cloud Communications and WCS Europe, including product updates and customer support.
Recipients
Only WCS Europe is the recipient of your Personal Information. These data, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors that WCS Europe may use. Neither WCS Europe nor any of its subcontractors market the personal data of the visitors and users of its Website.
Shelf life
Your Personal Information is kept by WCS Europe only for the time corresponding to the purpose of the collection as indicated above, which shall not exceed 24 months.
Computer rights and freedoms
You have the following rights with respect to your Personal Information, which you may exercise by writing to us at the postal address listed above.
Right of access and communication of data
You have the right to access the Personal Information that concerns you.
However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent upon WCS Europe, you are informed that your request will be processed under the condition that you provide proof of your identity by producing a signed photocopy of your valid identity card.
WCS Europe informs you that it will have the right, if necessary, to object to manifestly abusive requests (because of their number, their repetitive or systematic character).
To help you in your approach, you will find
by clicking on the following link
a model letter drawn up by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
Also, you can define general and specific directives concerning the fate of your personal data after your death. In such cases, the heirs of a deceased person may request that the death of their loved one be taken into consideration and/or that the necessary updates be made.
To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of a deceased relative, your right of rectification by means of a written request to the postal address mentioned above, you will find by clicking on the following link a model letter developed by the CNIL.
https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Right to object
The exercise of this right is only possible in one of the following two situations:
- when the exercise of this right is based on legitimate reasons or
- when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated above, you will find
by clicking on the following link
a model letter prepared by the CNIL.
https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
Response times
WCS Europe commits itself to answer your request for access, rectification or opposition or any other complementary request for information within a reasonable period of time which should not exceed 1 month from the receipt of your request.
Authorized service providers and transfer to a third country of the European Union
WCS Europe informs you that it may have recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside of the European Union and have access to the data collected through the various forms on the Site.
WCS Europe has previously ensured that its service providers have implemented adequate safeguards and that they respect strict conditions regarding confidentiality, use and protection of the data. In particular, vigilance has been focused on the existence of a legal basis for any transfer of data to a third country.
Complaint to the competent authority
If you consider that WCS Europe does not comply with its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https: //www.cnil.fr/fr/plaintes/internet.
WCS Cloud Communications
WCS Europe also offers custom UCaaS and CCaaS solutions and integrations. Can’t find the answer to your needs?